Senior Sales Operations Manager

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

Anaplan is looking for a Sales Operations professional to join our EMEA Field Operations team. This role supports Northern Europe, which is our largest region in terms of headcount and Annual Recurring Revenue (ARR), directly reporting to the Senior Director of Field Sales Operations. Your responsibilities will include working closely with the Regional Sales leader, managers, and Account Executives to enhance business performance. You'll focus on improving sales execution, productivity, pipeline generation, managing strategic accounts, and setting business targets, including the Annual Operating Plan for the region.

We're seeking someone who is detail-oriented and passionate about driving success within the EMEA Sales team. As a leader, you'll manage expectations, communicate key objectives, and ensure accountability across teams. As a problem solver, you'll identify issues and clear obstacles. Your hands-on approach means you're ready to dive into the details, while as a self-starter, you'll spearhead process improvements. Your role as a connector will have you working alongside sales leaders and other Sales Ops leads to achieve significant goals. Finally, as an organiser, you'll maintain team focus and adherence to goals.

Ideally you will be located in Germany, preferable location Frankfurt but we are still interest to hear from you even if you're outside of Frankfurt.

Your Impact

• Partner with Regional Sales Leader to manage territory segmentation, quotas, forecasting, and pipeline generation for sales representatives.
• Define quarterly objectives, standardise reporting, and implement tools to boost efficiency and productivity.
• Track and analyse key metrics such as pipeline growth, win/loss rates, and quota attainment.
• Own end-to-end tracking of the sales funnel and operational metrics, delivering insights to the business.
• Assist in onboarding and training new sales talent.
• Lead and manage various GTM initiatives, coordinating with stakeholders for efficient execution.
• Interact closely with Regional Sales Leaders to understand project needs and requirements.
• Manage cross-functional initiatives, liaising between Sales and key partner teams.
• Develop and document processes for key initiatives, ensuring compliance with internal policies.
• Collaborate with sales leaders to identify process improvements and training opportunities.
• Address ad-hoc sales operation requests as needed.
• Serve as a liaison to the Global Partner Organization, ensuring alignment with the Partner Team.
  
  

Qualifications For The Role

• Demonstrable sales operations experience in a dynamic sales environment.
• Preferred background in Sales or Sales Leadership, with a history of working in enterprise tech, especially SaaS.
• Demonstrated expertise in sales rhythms, forecasting, pipeline management, and reporting.
• Comfortable collaborating with diverse teams.
• Expertise in market strategy, territory creation, and goal setting.
• Strong analytical abilities with experience in managing business metrics and driving results.
• Capable of overseeing multiple projects simultaneously within a structured organisation and tight deadlines.
• Knowledge of account and territory planning.
• Skilled at handling large workloads, prioritising tasks, and thriving in a fast-paced setting.
• Familiarity with sales processes and opportunity management is advantageous.
  
  

Our Commitment to Diversity, Equity, Inclusion and Belonging

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 
  
  

ll emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.