Senior Operations Manager

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

JOB DESCRIPTION

Senior Operations Manager (m / f / d / x)

As a Senior Operations Manager you are responsible for the strategic direction, coordination and evaluation of your area of responsibilities. You ensure the effective running of the production and warehouse operations during the shift, leading a team of Shift Leads, whilst being held accountable for production schedules, adherence to quality and safety standards and optimizing operational efficiency. You will work closely with cross-functional teams to optimize processes, improve productivity, and meet production goals. Your strong leadership skills, attention to detail and ability to drive continuous improvement will contribute to the success of our organization.
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What you’ll do

• Lead a team of Shift Leads and Area Managers on shift to consistently achieve and exceed all shift Key Performance Indicators on time through effective coaching, collaboration and performance management.
• Own the operational performance within your designated shift. This includes ensuring smooth workflow, optimizing resource utilization to consistently meet production targets, and fostering close collaboration across all departments.
• Champion clear communication: Proactively keep stakeholders informed and facilitate collaboration across departments.
• Fostering a positive work environment that promotes productivity, teamwork, and employee engagement.
• Continuously improve and optimize operational processes, actively identifying and implementing strategies to enhance efficiency, productivity, and cost-effectiveness.

What you’ll bring:

• Proven experience (5+years) in a manufacturing or distribution centre / operational environment.
• Strong experience with managing large scale operations with multiple management tiers.
• Demonstrates strong track record of team leadership with a large scale rapid and process driven environment.
• Relevant experience of communicating with a wide range of stakeholders, from peers to upper leadership.
• Relevant experience in performing advanced data analysis with tools like Excel / GSheets / Grafana / Tableau and using the data to influence business decisions.
• Possess excellent communication and interpersonal skills, collaborating effectively across departments.
• A long-term mindset, committed to business impact.
• Fluent in German and English
• You are willing to work in 3-shifts operation, are highly motivated, flexible and a team player

What we offer:

• Modern and comfortable working space with diverse co-workers in Barleben near Magdeburg.
• Development possibilities along with internal trainings and a yearly Learning & Development budget.
• Discount for HelloFresh boxes.
• Extensive Onboarding.
• Competitive salary and shift allowances.
• 30 days of vacations.
• Social events.
• Discounted fitness offers with our Urban Sports Club and John Reed partners.
• Well-being initiatives in cooperation with Headspace and Spill
• Company pension scheme
• Monthly transportation budget via NAVIT (20€ + 25€ ÖPNV)
• Selgros card
• Personal safety equipment
• Cafeteria on site

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:[email protected].
• APAC: [email protected]