Modern Work-Exchange Online(M/F/D)

Job Title:

Modern Work-Exchange Online(M/F/D)

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

Challenge Conventions

Deliver outcomes unimagined

Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Contact person: [email protected]

Our Mission Statement

Provide technical leadership for Premier customers around the world to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner to avoid future issues. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services.

What We Do Best

Provide multiple services to our Enterprise customers to increase systems availability, resolve critical issues, and improve the health of our customers' environments. We consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution following Microsoft best practices. When things do go wrong we provide rapid on site expertise to resolve critical situations. .

We need individuals that:

• Have deep technical expertise in at least one technical specialty
• You will also need to examine possible workarounds and escalations.
• Set an example of excellence as a Microsoft representative, enhancing our image and reputation through your credibility, preparation, commitment, and first-class delivery.
• Enjoy teamwork, and contribute to their peer group and our customer account teams.
• Communicate at all levels from CIO to the technical staff on the ground.
• Support the existing Exchange on prem infrastructure, potentially migration support (to next on prem version)
• Upskilling of the customer
  
  

Must Have Skills

• Experience with Enterprise customers
• 5+ years of project experience
• Designing and implementing Exchange Online and hybrid Exchange environments
• Experience in Entra ID and Entra Connect
• Good understanding of M365 fundamentals
• Deep understanding in Exchange server and hybrid architecture 2016\2019
• Deep troubleshooting skills with Exchange server and hybrid Exchange environments
• Designing & implementing services of MS Exchange server
• Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations
• Experience with Exchange migrations, upgrades, and optimizations
• Deep understanding in SMTP
• Deep understanding in Active Directory architecture
  
  

Location:

DEU Work-at-Home Dusseldorf

Language Requirements:

Time Type:

Full time

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