IT Support Specialist (1st and 2nd Level) (m/f/d)

At Mimacom, we're always one step ahead. We develop digital products that empower businesses to achieve faster, simpler, and more impressive results—whether in banking, retail, manufacturing, life sciences, or other sectors.

To empower our team in Stuttgart we are looking for you as IT Support Specialist ICT/1st and 2nd Level Support within our Group IT department.

Aufgaben

• Providing end-user support to offer a high-quality experience to our 500 employees and our customers and partners thanks to your analytical and problem-solving system admin mentality
• Responsible for the hardware of the German offices (Stuttgart and Munich) regarding laptops, network, printers, etc.
• Responsible with the other team members for the global solutions and processes.
  
  
  

Qualifikation

Are you an analytical problem solver who is motivated by learning new technologies? Can you build relationships with ease, help and train users?

If this sounds like you, take a look at the role requirements below;

• Computer science apprenticeship with expertise in System Administration (Informatiker EFZ Systemtechnik), HF/FH is a plus
• Experience with hardware support (laptops, network, printers) and user support
• Knowledge of Microsoft 365 products (SharePoint, Exchange, OneDrive, MS Teams) is a plus.
• Programming skills is a plus, preferably PowerShell and Python.
• English fluency is essential, German and/or Spanish is a plus.
  
  
  

Benefits

You will enjoy flexible working-hours, training, and home-office possibilities. However, we think these are the most interesting advantages of working at Mimacom-Flowable:

• Dynamic Team – You will be joining a core department within the company that prides itself on excellent team culture where you will get great results whilst having fun.
• Wide role – You will be touching different IT areas, hardware and software related (self-hosted by us in the Cloud and SaaS services such as Microsoft 365).
• Career growth – We are a young company where you will be given the room to develop yourself and learn new things intensively while the company grows. Take the opportunity!
  
  
  

Embark on a new and successful adventure!