IT Specialist Infrastructure (all genders)

Location: Norderstedt (hybrid)

Contract: Full-time

Language: English & German (a plus)

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!

Meet the Team: The IT Specialist Infrastructure plays a crucial role in ensuring the stability and efficiency of our IT infrastructure. They work closely with the IT team to implement automation and streamline processes, contributing to the overall success of our organization.

Your day to day:

• Proactively researches and locates necessary tools to identify and avert troublesome trends as they develop.
• Ensures the stable performance of IT infrastructure (private and public clouds) through monitoring technologies.
• Participates in various IT projects intended to continually improve/upgrade hybrid cloud infrastructure and systems.
• Acts as a escalation for resolving of hybrid cloud infrastructure related issues promptly to minimize downtime.
• Recommends improvements to enhance system performance and reliability.
• Identify opportunities for automation and develop scripts or workflows to streamline IT processes, reducing manual intervention. Implement automation tools and techniques to enhance efficiency and scalability.
• Create and maintain detailed documentation of system configurations, procedures, and best practices. Ensure that documentation is up-to-date and accessible to team members for reference.

What makes you excel in this position:

• Degree in Computer Science or any other relevant field (Beneficial).
• You are a strong communicator and like to actively share good ideas. You are an ambitious self-starter, who likes to keep on developing. As a self-starting professional you can work well under minimal supervision. You will be part of a motivated Team with an innovative mind-set.
• Experience working in hybrid environments (private and public clouds).
• Public Cloud environments: Azure, AWS. - Linux Knowledge: Debian, RHEL, Ubuntu, etc.
• Scripting languages: Python, PowerShell, etc.
• Orchestration and automation: Ansible, Puppet, Chef or PowerShell DSC would be highly beneficial. Printer-Management (beneficial).
• You come with a strong understanding of ITIL principles and best practices. Experience in implementing ITIL methodologies to enhance system performance, incident management, and service delivery is essential.

Why us?

What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive. At Serrala, our global teams are eager to evolve, advance, and innovate. We continuously improve the way we work with professional development at the core of what we do. With modern and flexible work environments, global and regional events, and a strong fostering of team spirit, we believe that together we can accomplish any challenge and move any mountain.

[EEO Statement]

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state or local laws.

[To all recruitment agencies]

Serrala does not accept agency resumes. Please do not forward resumes to our job's alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.