Customer Support Staff (m/f/d)
JAC Recruitment
Datum: vor 2 Wochen
Stadt: Neuss, Nordrhein-Westfalen
Vertragsart: Ganztags
Company Overview
The global leader in providing high quality and tailor-made belt solutions is looking for a customer support staff (m/f/d).
The company's German location is the central hub in the European market, serving the industry with technical excellence and reliability. Located in Germany, a center of technology and innovation, it boasts state-of-the-art manufacturing facilities and strict quality control to provide high-quality belt solutions for a wide range of industrial needs. They excel in providing integrated support from design to manufacturing and after-sales service. This allows customers to choose their products with peace of mind and realize greater efficiency and productivity in their operations.
Job Responsibilities
#countrygermany
The global leader in providing high quality and tailor-made belt solutions is looking for a customer support staff (m/f/d).
The company's German location is the central hub in the European market, serving the industry with technical excellence and reliability. Located in Germany, a center of technology and innovation, it boasts state-of-the-art manufacturing facilities and strict quality control to provide high-quality belt solutions for a wide range of industrial needs. They excel in providing integrated support from design to manufacturing and after-sales service. This allows customers to choose their products with peace of mind and realize greater efficiency and productivity in their operations.
Job Responsibilities
- Handling inquiries: Responding to customer questions and resolving issues.
- Providing information: Offering product details and advising customers.
- Ensuring customer satisfaction: Handling complaints and gathering feedback.
- Communication and escalation: Collaborating with other departments and escalating complex cases.
- Data management: Updating customer data and creating reports.
- Some sort of work experience (internship, work study is fine)
- Business level English skills and German
#countrygermany
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