Field Service Engineer

Over deze functie

As a Field Service Engineer you will be responsible for troubleshooting and preventive maintenance. You will assist customers with their possible machine related issues via phone, e-mail, remote communication and onsite visits. Occasionally you will also install upgrades and modifications at customers’ sites worldwide. You see it as a challenge to keep customerssatisfied being the representative of Hauzer, so proper administration and follow up is a must. You will provide the customer with correct knowledge transfer and will listen well to their requirements. Also you will give training to the customers in operating, maintaining and troubleshooting the system. You will give feedback to your colleagues concerning specific customers’

wishes and technical developments. You will assist your Customer Support colleagues and if needed your Manufacturing colleagues. You report to the Manager Field Service

Over jou

• You have a technical degree on “MBO” level 4, preferably in electricalengineering, and a valid driving license.
• You have min. 5 years relevant work experience in a similar job.
• You have an independent firm personality, a great sense ofresponsibility, good analytical skills and a team spirit.
• You have feeling for commercial aspects, organizational talent and acustomer focused representative attitude.
• You speak & write English fluently and preferably German.
• Foreign cultures and international communication challenge you.You are trustworthy and respectful.
• You are willing to travel worldwide for at least 50%, if needed severalweeks in a row. When requested you are able to travel the same or next day. The actual amount of travelling of course depends on theamount of work. The 1st 12 weeks you will be in Venlo for training.
• You are prepared to be available after standard working hours forcustomer calls during your consignment shift (hotline).
  
  

Brunel offers outstanding individuals a highly diverse and challenging job opportunity in a company where an open, professional and pleasant working culture is greatly valued; where your personal initiatives will be noticed and rewarded; and where you will receive all the support, coaching and training you need for your future career. This is your opportunity to discover a wide range of sectors and activities and develop your expertise in a fast-moving and results-oriented environment.

Being intermediated by Brunel means that you are contracted by Brunel. Not only you will have a contract, you will as well be assured of a great career! Our primary and secondary terms of work are excellent. A few examples are price reductions at CZ Health Insurance, bonus opportunities and standard 26 days off. Brunel Engineering intermediates both junior and senior engineers within the industry for over 30 years now. Our clients vary from multinationals to local companies. Together we will find the job which meets your wishes.

Over ons

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