Database Operations Engineer (DB_Ops)

Уровень зарплаты
от По договоренности

What you'll be doing... The Database Operations Engineer will be part of a team responsible for day-to-day operation of various SaaS delivery environments. You will be responsible for the implementation, configuration, maintenance, and performance of database layer of Acumatica Cloud ERP system. Some of the things you'll be doing include…
Manage, maintain and support SQL Servers and databases Production and non-Production environments: ensure high levels of performance, availability, sustainability and security Configure and perform backup, restore and data migration tasks Day-to-day monitoring of the production service delivery environment databases, identify optimization opportunities and solve problems related to it Operate and maintain systems supporting the provisioning of new customers, applications, and features Participate in the software design and development process to ensure maximum operational efficiency and architecture services, assist developers with query tuning and schema refinement Provide level 2/3 support for customer-initiated issues as well as 24x7 support for critical production systems Identify systems deficiencies and recommend solutions Knowledge Base updates, document forecasts, plans and resolutions for on-going and future reference. Refine and automate regular processes, track issues, and document changes Provide insight on trends requiring proactive action to stay “one step ahead” of customers and/or upcoming corporate requirements Innovate, promote and drive adoption of tools, technologies, policies and procedures in support of continuous improvement
Who you are...
Service Minded. You deliver customer support like you expect to receive it; with excellence. You have a strong background in network troubleshooting, implementation and VPN configuration
Builder. Experience planning, implementing and supporting systems with the desire and ability to learn new applications and tools
Results-oriented. You love the doing and the process, but you are all about results. You have excellent analytical and problem-solving abilities, including the ability to effectively prioritize and execute activities in a high-pressure just in time environment. You adhere to and analyze standards and procedures for workflow and change management.
Communicator. You have outstanding verbal and written communication skills with domestic and international customers, and employees
Great with Customers. You have an ability to establish great rapport with people, and you have a track record working with customers. You work successfully alongside customers and employees who are technical and non-technical when executing your daily responsibilities and contributing to cross-functional projects of broad scope Experienced.
3+ years of experience as a MS SQL Server DBA or similar role 2+ years of experience with Performance Tuning and Optimization (PTO) 3+ years of experience with backups, restores and recovery models 2+ years of experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server 5+ years of experience with Windows server, including Active Directory 3+ years of corporate infrastructure experience preferably in a SaaS Operations environment 2+ years of experience with deploying and managing virtualized infrastructure 2+ years of experience with AWS / Azure 3+ years of experience in scripting and programming Sense of ownership and pride in your performance and its impact on company’s success Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills MCTS, MCITP, and/or MVP certifications a plus
Additional technical skills that will help achieve success:
2+ years of experience with My SQL Server Administration experience required ERP, accounting and other business management software Automation using VB, PowerShell or a similar scripting technology Deploying and managing virtualized infrastructure Familiarity with HTML, SCC, Java and ASP.Net
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Дата публикации вакансии
17 сентября 2020

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