Junior Community Engagement Specialist

Providing our members with a lively community is at the heart of our Community Engagement team. Through thousands of events and activities organized every month, millions of InterNations members are able to meet, network, share their passion and live unique experiences. We’re looking for a new team member to join our Community Engagement team. As a Junior Community Engagement Specialist, you will support and empower Ambassadors and Consuls with the organization of local events and activities, contributing directly to the vibrant community life and success of InterNations. You will become a regional expert for one of our portfolios, trusted to guide and develop communities as well as delivering a high-quality user experience to our members.

As a Junior Community Engagement Specialist at InterNations, you will:

• take ownership of a portfolio consisting of around 12 local communities, ensure all operational KPIs are met, strive to exceed targets and oversee the communities’ further strategic development
• recruit, onboard and empower volunteer community members on a local level, who organize regular events and activities
• provide individual support and guidance to our volunteers
• analyze key metrics and gather region-specific insights to contribute to the company’s financial performance
• monitor, diversify and ensure the high-quality of our communities
• be responsible for conflict and crisis management
• identify opportunities for operational efficiency and support cross-functional projects to optimize the user experience of our members

You meet the following requirements:

• university degree in Business Administration, Media Studies, Cultural Science (or similar)
• fluency in written and spoken English is essential (additional languages are a plus)
• career starter or 1+ years’ experience in domains such as Community Engagement, Community Management, Event Management, Account Management, Sales, Customer Support (or equivalent)
• affinity for social networking applications and platforms
• strong communication skills, assertive, reliable and calm under pressure
• open, collaborative and team player, with an affinity to work in a largely international environment

Are you the right one for the job?

Send us your application (CV and cover letter) today!

Please note: We can only accept applications from those who already hold a valid work permit for Germany.